Télécharger le livre :  Service Excellence in Tourism and Hospitality
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Service operations management in the tourism and hospitality industry requires a high level of coordination, communication and facilitation to satisfy visitors. In all of these activities, service excellence means a lot to visitors in terms of their experience, and to...

Editeur : Springer
Parution : 2021-01-20
Collection : Tourism, Hospitality & Event Management
PDF, ePub

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